Contact us

Please feel free and contact us about your order, payment, delivery, refund, press related matters or anything else on your mind. You can email us on to get in touch. Alternatively, please use the message box to reach to us.

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We value you and your enquiry. So, once we received your enquiry, we do our best to get back to you within 24 hours. However, if you have any questions about our products, you may find information in individual product pages. Also remember that you can speak with us online, which may be more convenient than contacting us offline. One of our customer service team is always available to chat, during our working hours.

Please note that your information is held under the provision of the General Data Protection Regulation (GDPR). So, we will not pass your details on to any other organisation. Furthermore, we will process your information in accordance with our privacy policy.

Jouvelline is a company of Technology and Innovation Group Ltd, registered in England and Wales, 7 Bell Yard, London, England, WC2A 2JR.