We have a hassle-free, 30-day return policy. If for any reason you are not satisfied with your Jouvelline order, please get in touch via email to make arrangements. You can email us at or via contact form on our contact us page.

Jouvelline does not offer any type of exchanges, only returns for orders purchased directly on our website.

Unfortunately we are unable to process returns for products not purchased directly through our website. If purchased from one of our retailers please contact them directly for returns.